You need an RMA number before sending your Mac/Mac Part to GALAXY for repair. An RMA is automatically generated and emailed to you following receipt of your online order. But for warranty exchanges, product returns etc you should fill out and submit the RMA Request Form.
THREE reasons to choose GALAXY to fix your broken MacBook Pro!
Access to an extensive knowledge-base accumulated from over 20 years of experience repairing Macs coupled with the use of state of the art electronic repair equipment means that our Apple certified technicians are able to quickly and efficiently restore your MacBook Pro (MBP) to its optimal working condition.
Up to 50% Savings!
Our ability to detect and replace defective parts at the component level provides the foundation for flat-rate pricing, inclusive of all parts and labor,at levels which are up to 50% less than Apple’s service charges for the equivalent repair.
FREE pre-sales technical troubleshooting. FREE advanced diagnostic testing at our repair facility. Fast turnaround times. Six month warranty on all standard repairs and one year warranty on liquid damage rebuilds. Warranties are fully inclusive of all parts and labor.
There are three MacBook Pro models, choose accordingly:
Select -> MacBook Pro (Original) if your computer has a silver-gray keyboard. 17 inch and 15 inch screen options. Sold between Early 2006 and Late 2008.
Select -> MacBook Pro (Unibody) if your computer has a black keyboard and a built-in DVD drive. 17 inch, 15 inch and 13 inch screen options. Sold between Late 2008 and Mid 2012.
Select -> MacBook Pro (Retina) if your computer has a black keyboard, Retina Display and no internal DVD (optical) drive. 15 inch and 13 inch models. Sold from mid 2012 onwards.
Ways to identify your Mac and the parts associated with it, follow these general guidelines:
Your computer's Model Identifier and Serial Number are provided in
About This Mac under the Apple Menu. Apple Model Numbers are listed on the sales invoice and printed on the computer's shipping box.
Apple Laptops also have their model number printed on the bottom of the case up by the hinges. Mfg. ID Numbers are printed on the part itself. EEE Code click on the "what's this?" link located by the EEE field name on each product's listing page.
ALSO: See the introductory overviews on individual product pages for model-specific tips and insights.