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You need an RMA number before sending your Mac/Mac Part to GALAXY for repair. An RMA is automatically generated and emailed to you following receipt of your online order. But for warranty exchanges, product returns etc you should fill out and submit the RMA Request Form.
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MacBook PARTS
MacBook Use one of the following methods to ensure that you order the correct part for your MacBook:

If the laptop is working, click on the Apple logo on the desktop menu bar while holding down the ‘option’ key and select ‘System Information’. This will bring up the computer’s Hardware Overview. Both the computer’s Serial Number and Model Identifier are listed there. Enter the Model Identifier into the Search Field at the top of the page. The completed search will show all of the parts that we have listed for the MacBook in question.

If the laptop isn't working, or you can't find the part you need, email your computer's Serial Number1 along with a description of the part you need using the product request form which you will find here -> Product Request. You will receive an answer to your inquiry within one business day - if not sooner.

1 All Late 2009 and Mid 2010 MacBook models have the serial number printed on the bottom case. For all other models you must remove the battery to locate the serial number which is printed on the bottom of the battery bay, except for the Late 2008 (Aluminum) model in which the serial number is located on the front wall of the battery bay.
 Product Categories:
  MacBook Logic Boards
MacBook Logic Boards New-Refurbished-Preowned
  MacBook LCD Panels
MacBook LCD Panels
  MacBook Optical Drives
MacBook Optical Drives Optical Drives
  MacBook Keyboards/Trackpads
MacBook Keyboards/Trackpads
  MacBook Case & Other Parts
MacBook Case & Other Parts
 


Ways to identify your Mac and the parts associated with it, follow these general guidelines:

Your computer's Model Identifier and Serial Number are provided in About This Mac under the Apple Menu.
Apple Model Numbers are listed on the sales invoice and printed on the computer's shipping box. Apple Laptops also have their model number printed on the bottom of the case up by the hinges.
Mfg. ID Numbers are printed on the part itself.
EEE Code click on the "what's this?" link located by the EEE field name on each product's listing page.

ALSO: See the introductory overviews on individual product pages for model-specific tips and insights.

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