You need an RMA number before sending your Mac/Mac Part to GALAXY for repair. An RMA is automatically generated and emailed to you following receipt of your online order. But for warranty exchanges, product returns etc you should fill out and submit the RMA Request Form.
GALAXY has been repairing Mac desktop computers since 1991, well before the first iMac was added to Apple's desktop line-up. Today we continue to specialize in the component-level repair of all malfunctioning iMac, Mac Pro and Mac Mini computers. This includes logic board and other internal component repair, screen and storage device replacements, and case parts.
When it comes to fixing your broken Mac our repair services are unbeatable. Here's why . . .
Access to an extensive knowledge-base accumulated from over 20 years of experience repairing Macs, coupled with the use of state of the art electronic repair equipment means that our Apple certified technicians are able to quickly and efficiently restore your Mac to its optimal working condition.
Up to 50% Savings!
Our ability to detect and replace defective parts at the component level provides the foundation for flat-rate pricing, inclusive of all parts and labor, at levels which are up to 50% lower than Apple’s service charges for the equivalent repair.
FREE pre-sales technical troubleshooting. FREE advanced diagnostic testing at our repair facility. FREE return shipping. Fast turnaround times. Six month parts and labor warranty coverage on all repair services.
ID Your Mac
Ways to identify your Mac and the parts associated with it, follow these general guidelines:
Your computer's Model Identifier and Serial Number are provided in
About This Mac under the Apple Menu. Apple Model Numbers are listed on the sales invoice and printed on the computer's shipping box.
Apple Laptops also have their model number printed on the bottom of the case up by the hinges. Mfg. ID Numbers are printed on the part itself. EEE Code click on the "what's this?" link located by the EEE field name on each product's listing page.
ALSO: See the introductory overviews on individual product pages for model-specific tips and insights.