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You need an RMA number before sending your Mac/Mac Part to GALAXY for repair. An RMA is automatically generated and emailed to you following receipt of your online order. But for warranty exchanges, product returns etc you should fill out and submit the RMA Request Form.
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FREE Diagnosis
FREE diagnosis and affordable, flat-rate repair pricing:

We offer a free diagnostic service because we believe that you shouldn’t have to fork over money just to find out what’s wrong with your computer! Combined with very affordable flat-rate pricing - way less than Apple charges for the same work - our component level repair services provide an unbeatable solution!

How it works:

Add the FREE diagnostic service to the shopping cart. Use the Comments field in the Order Form to briefly describe your computer, provide its serial number and outline what's wrong with it. During checkout you can pay the return shipping charge up front, or select “Pay By Phone” in which case the shipping charge will be collected after the diagnosis has been completed.

Shipping instructions will be emailed to you shortly after we receive your order. And then, after the diagnostic testing has been completed, we will email you the test results together with a quotation for the fixing the problem based on our flat-rate pricing structure. If you accept the quote we will soon have your computer back into service!

 Product List (1)
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Order No    
Overview
ID Notes
Price
Free Diagnosis
<b>Free Diagnosis</b>
SRVCE-10001-F
FREE Diagnosis: We determine the exact source of the problem/s exhibited by your Mac all the way down to the component level. There is no charge for this service.

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If can't find the part you need for your Mac or you need trouble-shooting help
take advantage of our FREE Tech Support service by calling 1.888.345.1817
or contact us by email by clicking here ->Mac Query
Ways to identify your Mac and the parts associated with it, follow these general guidelines:

Your computer's Model Identifier and Serial Number are provided in About This Mac under the Apple Menu.
Apple Model Numbers are listed on the sales invoice and printed on the computer's shipping box. Apple Laptops also have their model number printed on the bottom of the case up by the hinges.
Mfg. ID Numbers are printed on the part itself.
EEE Code click on the "what's this?" link located by the EEE field name on each product's listing page.

ALSO: See the introductory overviews on individual product pages for model-specific tips and insights.

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