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REPAIR SPECIALS ~
MAC LAPTOP
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REPAIR SERVICES ~
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MAC DESKTOPS
PARTS ~
VINTAGE MAC
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You need an RMA number before sending your Mac/Mac Part to GALAXY for repair. An RMA is automatically generated and emailed to you following receipt of your online order. But for warranty exchanges, product returns etc you should fill out and submit the RMA Request Form.
 HOME  REPAIR SPECIALS ~   • FREE Diagnosis 
Free Diagnosis
Description:

Time after time we hear from folks who have paid an estimate charge only to learn that the problem with their computer is too expensive to fix or the computer is no longer supported by Apple.

At GALAXY we take the exact opposite position. We support all current and most discontinued Mac platforms; and there is never a charge for determining the exact cause of the problems/symptoms exhibited by your computer.

To take advantage of this FREE service:
Complete your order. Shortly after the order is received we will email you RMA/Shipping instructions. Once testing is complete we will provide you with a detailed report and an estimate for the repair of your computer. If you accept the estimate we will complete the repair and contact you for payment.

If you decide that the cost of the repair outweighs its benefit you can decline our estimate. You will not be charged for the diagnostic service.

Note: You will be charged for return shipping. To avoid this charge feel free to include a prepaid return shipping label when you send your computer in for testing.

  

Free Diagnosis
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Type of Sale:
Free Repair Service: We test your computer to determine what is wrong with it and provide you with a repair estimate.
Warranty:
Compatible with the following:
All Macintosh desktop and laptop computers are eligible for this FREE service.
Additional Notes:
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Ways to identify your Mac and the parts associated with it, follow these general guidelines:

Your computer's Model Identifier and Serial Number are provided in About This Mac under the Apple Menu.
Apple Model Numbers are listed on the sales invoice and printed on the computer's shipping box. Apple Laptops also have their model number printed on the bottom of the case up by the hinges.
Mfg. ID Numbers are printed on the part itself.
EEE Code click on the "what's this?" link located by the EEE field name on each product's listing page.

ALSO: See the introductory overviews on individual product pages for model-specific tips and insights.

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