SERVICE & PRODUCT SUPPORT

We have exclusively supported the Macintosh since its inception in 1984, initially as a manufacturer of accelerator and memory upgrade cards for early generation Macs ('Total Systems'). Since 1993, GALAXYhp has specialized in offering component level repairs and upgrades - still, exclusively for the Macintosh. Currently we offer the following products and services:

For, PowerMac, iMac, eMac, PowerBook, iBook computers with installed G5, G4 or G3 processors:

A free diagnostic service for troubleshooting hard to determine problems.

Component level repair — using new, Apple authorized parts — of all logic boards, processors, power supplies, and screens (LCD's, CRT's). Fast turnaround; with six month warranty on parts and labor.

Replacement Apple parts - cases, cables, memory, storage products, input devices, etc.

A wide range of third-party G5, G4, and G3 upgrades.

For, Pre-G3 Macs/PowerBooks, Apple printers & monitors:

Service and support for pre-G3 computers is specifically limited to a list of closeout parts, LaserWriter 8500 parts/repairs (for which we still offer full service); PowerBook batteries, and Mac clock batteries; Sonnet G4, G3 cards; and RAM for all Apple printers and pre-G3 Macs/PBooks.

NAVIGATING OUR SITE

There are two drop-down menus at the top of each GALAXYhp webpage.

Use the SITE NAVIGATION menu (top left) to search for a particular platform or category. Menu choices are arranged into four groups:

Apple Parts/Repairs specific to any G5, G4, or G3 computer.*

Third-Party Parts/Upgrades specific to any G5, G4, or G3 computer.

Pre/G3 Parts available for pre-G3 Macs, Mac Clones, PowerBooks, Apple printers and monitors.

Support Pages - such as this one.

The PRODUCTS LIST menu (top right) contains the options/pricing available for the platform or category in question. Use this menu to navigate to the specific part that you need.

* More parts for these systems are available than are listed in our webpages. If you can't find what you need on our site, please contact us (by filling out the Product Inquiry Form) and we'll locate the part for you!