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You need an RMA number before sending your Mac/Mac Part to GALAXY for repair. An RMA is automatically generated and emailed to you following receipt of your online order. But for warranty exchanges, product returns etc you should fill out and submit the RMA Request Form.
 HOMEMAC UPGRADESMACALLY AccessoriesHubs & Adapters 
USB 2.0 Hi-Speed 4-Port Hub:
Description:

A 4-port USB hub with an external AC adapter to supply full power to devices that need it. Supports USB 2.0 and 1.1. Sleek and slim design takes up minimal space on your desk and allows for 4 devices to share one built-in USB port.

  

<strong>USB 2.0 Hi-Speed 4-Port Hub:</strong>
4-Port USB 2.0 Hub (4PORTHUB)
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Type of Sale:
This is a new item shipped in retail packaging.
Warranty:
Compatible with the following:
MACALLY's 4PORTHUB is both Mac and PC compatible and works with ANY desktop or laptop computer which has an available USB port.

System Requirements:
- Mac OS X v10.3 to Mac OS X v10.8
- Windows 2000/XP/Vista and above

→ For Technical Support call 1.909.230.6778 between 9:00 am to 5:00 pm Pacific Standard Time, Monday through Friday.
Additional Notes:

Ways to identify your Mac and the parts associated with it, follow these general guidelines:

Your computer's Model Identifier and Serial Number are provided in About This Mac under the Apple Menu.
Apple Model Numbers are listed on the sales invoice and printed on the computer's shipping box. Apple Laptops also have their model number printed on the bottom of the case up by the hinges.
Mfg. ID Numbers are printed on the part itself.
EEE Code click on the "what's this?" link located by the EEE field name on each product's listing page.

ALSO: See the introductory overviews on individual product pages for model-specific tips and insights.

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